The Bathroom Studio

Meet The Team

Michelle & Graham Shanks

Graham & Michelle took over the helm of the family business in 2008 after many years of learning the ropes and the industry from the bottom up.

With completely different but hopefully complimentary personal skills – in Grahams words “one does the fluffing / one does the business!!”

You can decide…

Graham’ talent has always been as an artist with an exceptional eye for detail and quality. He attended art college and then Sunderland University and graduated with a HND in Art and Design specialising in technical drawing.

His expertise both with product knowledge and designing stunning yet functional bathrooms has helped develop the reputation of The Bathroom Studio as the regions leading bathroom specialists.

Michelle; to compliment Grahams technical skills offers an abundance of passion and a wealth of experience about everything to do with bathrooms…

She is involved in designing all the showroom displays making sure the very latest trends are featured right through to helping customers make the all important decisions of what tiles to choose. Her main role however is co-ordinating the smooth running of the installations and making sure customers are happy at the end of every job.

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Michelle McPhail

Michelle our senior designer now has over 20 years experience working at the very highest level in our industry. She attended Teesside University to obtain her degree in art and design and has had the pleasure of designing some of the most prestigious bathrooms in our region.

She has enjoyed working on exclusive projects such as Close House Country Hotel and specialises in offering a complete interior design solution but even on a budget she always strives to exceed clients expectations such is her knowledge and passion.

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Paul Gales

Paul has been with our business over 15 years now and has progressed to being our warehouse and distribution manager offering “service with a smile” and it’s a big smile.

His main duties include making sure all customer products are here in good time and delivered safely to site… and in one piece. Every company needs a Paul in their lives to brighten up the day and nothing is ever a problem no matter how heavy the box.

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Clare Gales

Clare first joined our business in 1995 straight out of school and over the years has developed into an invaluable member of our team ; offering a great wealth of experience and knowledge to our customers and suppliers alike.

There is no area of the business she has not been closely involved in which gives her the perfect insight in to what our customers’ needs are and the importance of working closely with our suppliers to ensure the smooth running of our business. Clare deals with front of house enquiries right through to managing our accounts and administration keeping us all in check: in particular her other half Mr Gales in the warehouse.

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Lewis Shanks

The newest member of our team and hopefully here for the duration… having just left school Lewis has now started his apprenticeship in learning everything about running a business from deliveries to showroom maintenance and everything in between.

It has been family tradition to get involved in the bathroom industry at a young age and hopefully Lewis can make a successful career here. Cracking the internet and web development could be the way forward for him… watch this space!!

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