It was Michelle’s family who in 1972 started manufacturing luxury acrylic baths in the North East which resulted in her father Jim Mongan not only travelling the world promoting the business; it also involved him visiting the most exclusive bathroom showrooms in UK.
During this time he learnt what was required to run a quality showroom and exactly what it takes to become a leading bathroom specialist.
It was in 1974 that we became involved in our first retail showroom in Durham and then our flagship showroom in Newcastle followed in 1989.
Over the years we have been fortunate to develop long standing relationships with the very best manufacturers who are renowned for quality and innovation resulting in our showroom now having the best brands and selection of products in the area.
To be a specialist it was also our belief that we needed to offer the complete service of design / supply / install and over the last 40 years we have strived to constantly improve this service and the quality of our installations. 70% of our new business originates from recommendations or repeat business from satisfied customers.
In recognition of our commitment and hard work we are proud to have achieved the highest accolade on our industry by twice being awarded “UK Master Retailer for Bathrooms”
With the introduction of our children into the business we aim to develop and improve our business over the next 40 years.