For those customers who are looking for exceptional quality products and a superior service when purchasing their new bathroom; a visit to our award winning showroom in the vibrant city of Newcastle is an absolute must.
We remain a family run business with over 50 years experience designing and installing beautiful bathrooms across the North East and beyond and are proud to offer our clients a highly personal and professional service to suit your individual requirements. As testament to our expertise we have twice been awarded the highest accolade in the bathroom industry “UK Master Retailer for Bathrooms” and are here to share our knowledge and passion and help you create your perfect bathroom. So whether you are looking for a functional family room, a stylish en-suite or a luxurious cloakroom we have a vast range of products to suit every individuals style and budget.
Discover the perfect bathroom for your home.
For those customers who are looking for exceptional quality products and a superior service when purchasing their new bathroom; a visit to our award winning showroom in the vibrant city of Newcastle is an absolute must. Situated just off the A1 next to Kingston Park, our showroom has over 65 stunning displays showing the very latest trends, complete room settings and state of the art technology.
Consultation
We're on hand to offer expert guidance and ensure your product choices both function well and elevate your overall design.
Design
We collaborate closely with clients on complex or inspirational projects, offering multiple design options and advising on product specifications.
Installation
Providing a quality bathroom installation services, we guarantee a smooth process and superior quality from the initial setup to the final touches.
Meet The Team
Michelle and Graham Shanks
Graham and Michelle assumed control of the family enterprise in 2008, drawing from three decades of comprehensive industry immersion. Their divergent yet complementary proficiencies epitomize their teamwork ethos, as Graham quips, “one does the fluffing / one does the business!!”
Graham’s artistic flair and meticulous attention to detail stem from his background as an artist. Armed with a HND in Art and Design from Sunderland University, his technical drawing specialization underscores his expertise. He has been instrumental in enhancing The Bathroom Studio’s standing as the premier bathroom specialists in the region, blending product knowledge with innovative designs.
Michelle’s fervor and extensive bathroom expertise perfectly complement Graham’s technical finesse. From curating showroom displays showcasing the latest trends to guiding customers in tile selections, her involvement ensures a seamless installation process and customer satisfaction.
Paul and Clare Gales
Paul, our warehouse and distribution manager, has dedicated over 18 years to our company, embodying the ethos of “service with a smile” – and what a smile it is. His role revolves around ensuring timely and safe delivery of customer products, ensuring each item arrives intact.
Clare, who joined us in 1995 fresh out of school, has evolved into an indispensable asset. Her extensive experience and knowledge benefit both customers and suppliers. Having been involved in every facet of the business, she possesses unparalleled insight into customer needs and the importance of supplier collaboration for seamless operations.
Clare effortlessly handles front-facing inquiries, manages accounts, and oversees administration, maintaining order across the board, including with her warehouse counterpart, Mr. Gales.
Michelle McPhail
Michelle, our senior designer, has been a core member of the team for over 20 years. She has worked at the very highest level in our industry and has had the pleasure of designing some of the most prestigious bathrooms in our region.
She has enjoyed working on exclusive projects such as Close House Country Hotel and specialises in offering a complete interior design solution but even on a budget she always strives to exceed clients expectations such is her knowledge and passion.
Michelle not only offers expert advice but she adds a feminine touch and passion that many companies can not offer, and the comment we hear most is that she actually listens to her customers wishes.
She particularly loves working with clients who want to achieve their ‘Dream Bathroom’ and takes great pride from all her designs and finished installations.
Our History
It was Michelle’s family who in 1972 started manufacturing luxury acrylic baths in the North East which resulted in her father Jim Mongan not only travelling the world promoting the business; it also involved him visiting the most exclusive bathroom showrooms in UK.
During this time he learnt what was required to run a quality showroom and exactly what it takes to become a leading bathroom specialist.
It was in 1974 that we became involved in our first retail showroom in Durham and then our flagship showroom in Newcastle followed in 1989.
Over the years we have been fortunate to develop long standing relationships with the very best manufacturers who are renowned for quality and innovation resulting in our showroom now having the best brands and selection of products in the area.
Stockist of a wide range of brands and styles
